Inbound Lines | Anittel

Inbound Lines

Overview

Anittel Inbound Line services can help to promote your business with dedicated 13, 1300 and 1800 numbers. Provide your customers with a single national point of contact. Track and trace your inbound business call volumes, whilst improving service efficiency.

Anittel Inbound Line Services

1300 Number
Customisable 10 digit number. When dialled from an Australian landline the caller is charged at local rates for the first 5 minutes, the organisation pays call costs thereafter. The service is designed to suit small to medium sized organisations.
1800 Number
Customisable 10 digit number. When dialled from an Australian landline the cost of the call is free to the caller. The service is designed to suit small to medium sized organisations.
13 Number
Customisable 6 digit number. A shorter and easier to remember number. When dialled from an Australian landline the caller is charged at local rates. The service is designed to suit larger enterprise organisations.

Smart Number

Customisable alphanumeric number.
A smart number replaces the last 6 digits of the 10-digit inbound number with a word, making it easy to remember. Ideal for businesses with Inbound sales and services, Anittel can facilitate this.

Features

Call Routing
Create customised call routing rules to suit your organisation, including routing calls by postcode, geographic proximity or time of the day/week.

Customised Number
Choose a specific inbound number for customer support, enquiries and promotional activities.

Call Reporting
Track, trace and monitor your inbound call traffic to help your organisation report call trends.

Portability
If your business has to relocate, your nominated inbound service number will go with you.

Tracking & Routing
Create specific numbers for support, enquiries, and promotional activities. Trace the quantity of inbound numbers, setup specific routing rules to ensure your customer call experience is efficient and effective.

Local Call Cost
Inbound 13, 1300 and 1800 numbers are charged at the cost of a local call.

Benefits

		Personalised Customer Service Our personalised customer service is what makes Anittel a unique National Telecommunication Provider. We work with you to implement tailored solutions and follow up with personalised ongoing support.

		Highly Competitive Rates Anittel provides a competitive and refreshing alternative to other Telecommunication providers

		Your own Account Manager Do you find it frustrating when you have to continually repeat yourself to an overseas call centre? Our customers enjoy the benefit of having their own local account manager, making it easier for you to contact us and access personalised support.

		Customised Invoices Organisations have the option of customised invoices. If you have multiple offices we can split your invoice into the different locations so you will be able to clearly monitor your Telecommunication costs.

		Award Winning We promise to always provide personalised service, competitive rates and commitment to local business. In 2011 Anittel was awarded Telecommunications Reseller of the Year by Australian Reseller Network (ARN).

		Create Operation Efficiency Avoid the cost and complication of multiple network suppliers and gain the convenience, accountability and value of a single trusted communications partner.

		Complete End-to-End Services Anittel provides complete end-to-end technology solutions and services; tailoring Telecommunication Services and integrating it with IT Support, Internet and Cloud Services.

Find Out More

Request More Information

About Us	Services	Investors	Blog	Contact Us
In the Community	IT Support	Share Price		Enquiries
Awards	Telecommunications	ASX Announcements	Discover	Service Centre
Join the Team	Internet & Network	News & Media	News & Media	Office Locations
Meet the Team	Cloud Services	Financial Reports	Stay Connected
Why Anittel	Hardware & Software	Corporate Governance	In the Community	Information
	Case Studies		Events	Terms & Conditions
			Newsletter	Policies
			Promotions